LOCATION Santa Cruz, Calif – November 2, 2009 – Plantronics (NYSE: PLT) today expanded its growing portfolio of wireless headsets for Unified Communications (UC) with the new Plantronics Voyager PRO UC headset. Voyager PRO UC combines Plantronics' award-winning Voyager PRO Bluetooth headset with a plug-and-play Bluetooth USB adapter to deliver richer wideband audio on softphones along with Voyager PRO's superior noise and wind cancellation on both mobile phones and softphones.

Author:  Gary Barnett, CTO at Aspect

iDialog v1.1.1 release

If you are not familiar with super blogger Andy Abramson’s Voice 3.0 Manifesto – I recommend you take a look at an interesting blog post from Alec Saunders’s SquawkBox that crisply captures the premise.  At a high-level, the concept centers on three main tenets – the given being that carriers will survive. Second – they must change, even more than they have, what they offer customers. And lastly – and perhaps most importantly is that they need to see their platform – as just that – a foundation for applications that enhance both business and personal communications. This means it’s time they boost their interest in working with and supporting the third-party developers who bring these applications to market.

Avaya Labs recently demonstrated a prototype application that integrates call-control with Facebook, with the nifty moniker “FacePhone.”